12/22/2023 0 Comments Home invoiceNote:You only need to register once for each client/customer account number. To register as a user of the Westpac online payment facility, you must have details of an existing outstanding transaction as an outstanding invoice number must be quoted during initial registration.Ĭlients paying an International Mail or Unaccompanied Personal Effects Notice of Assessment online will not be able to register as a regular user instead you can make a payment through the single payment option. Transactions are available for payment within five minutes of creation within our financial system.Ī receipt number will be displayed at the end of each online transaction and can be printed as a record of payment. You can choose to become a registered user to manage your payments and keep a track of payment history. Failure to quote the correct Customer Reference Number may result in a delay in processing your payment. ** A new Customer Reference Number is generated for each new transaction and should not be used more than once. If you are a regular client, you can choose to register as a user of the Westpac Online Payment Facility (see below), which will allow you to view your account information online and structure payments according to your needs.Ī quick reference guide to help you make a single payment is available. If you are unable to locate your invoice for payment straight away, try again in five minutes. There can be a delay of up to 5 minutes after invoice creation before it is available to be paid. ICS clients can locate the Customer Reference Number on the Financial Transactions view Outbound Message view Information view screens and in the Import Declaration EDI outbound message in ICS.Ī receipt number will be displayed at the end of the each online transaction and can be printed as a record of payment. To use this option locate the Customer Reference Number**in the payment options section at the bottom of the Notice of Assessment or Payment Advice that you have received from us. This option is generally used by infrequent clients who need to make a one-off payment. If you have not previously set up this verification process you will need to contact your financial institution to do so. Clients will be directed to these sites during the payment process to complete the verification step.
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